Legal
How TRNSMISSION LTD collects, uses, and protects your personal data.
Privacy Policy
Last updated: 2026
TRNSMISSION LTD ("we", "us", or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and share your personal data when you visit our website at trnsmission.site or otherwise engage with our services.
The data controller responsible for your personal data is:
TRNSMISSION LTD
Company number: 17405521
Registered office: 66 Paul Street, London, England, United Kingdom, EC2A 4NA
Email: ceo@trnsmission.site
We may collect and process the following categories of personal data:
Identity and contact data: your name, email address, telephone number, postal address, and company name when you submit an enquiry, request a quote, or otherwise communicate with us.
Technical data: your IP address, browser type and version, operating system, referral source, time zone setting, and pages visited on our website, collected automatically through standard server logs.
Communication data: the content of any correspondence you send to us, including records of our correspondence with you.
We process your personal data only where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR). The lawful bases we rely on are:
Consent: where you have given us clear consent to process your personal data for a specific purpose, such as subscribing to marketing communications.
Contract: where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as responding to a project enquiry or delivering agreed services.
Legitimate interests: where processing is necessary for our legitimate interests (or those of a third party) and those interests are not overridden by your rights. Our legitimate interests include operating and improving our business, marketing our services, and ensuring network and information security.
Legal obligation: where we need to process your data to comply with a legal or regulatory obligation.
Our website uses only strictly necessary cookies required for the functioning of the site, such as session cookies to enable the mobile navigation menu. We do not use analytics, advertising, or tracking cookies.
A cookie is a small text file placed on your device by a website. You may configure your browser to refuse or restrict cookies, though this may affect certain site functionality.
We use personal data for the following purposes:
• To respond to your enquiries and provide requested information or quotes.
• To perform services and fulfil contractual obligations.
• To communicate with you about projects, invoices, and updates.
• To maintain the security and integrity of our website.
• To comply with legal and regulatory obligations.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
In general, enquiry data is retained for 12 months from the date of the enquiry. Contract and project data is retained for 6 years from the end of the relevant engagement, in line with UK limitation periods and tax record-keeping requirements. Communication records are retained in line with the relevant category.
We do not sell your personal data. We may share your data with the following categories of recipients only where necessary:
Service providers: third parties who provide hosting, email, accounting, or IT support services to us, acting as data processors on our behalf under written agreements.
Professional advisers: our lawyers, accountants, and insurers, where necessary for the management of our business and legal compliance.
Regulatory and legal authorities: where we are required to disclose data by law, regulation, or legal process.
All third-party processors are contractually required to protect your personal data and process it only on our instructions.
Our operations are based in the United Kingdom. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with the UK GDPR. These may include:
• Transferring data to a country that has been deemed to provide an adequate level of protection by the UK Secretary of State.
• Using specific contractual clauses approved for use in the UK that give the data protection standard required by UK law.
• Transferring data to organisations that are subject to binding corporate rules or other approved frameworks.
Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:
Right of access: you may request a copy of the personal data we hold about you (a "subject access request").
Right to rectification: you may request correction of any inaccurate or incomplete personal data.
Right to erasure: you may request deletion of your personal data where there is no compelling reason for its continued processing, subject to our legal obligations.
Right to restriction of processing: you may request that we restrict the processing of your personal data in certain circumstances.
Right to data portability: you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to object: you may object to the processing of your personal data where we rely on legitimate interests as the lawful basis.
Right to withdraw consent: where we rely on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at ceo@trnsmission.site. We will respond to your request within one calendar month.
If you are not satisfied with how we handle your personal data or respond to your rights request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
For more information, visit ico.org.uk or contact:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this privacy policy or how we handle your data, please contact:
TRNSMISSION LTD
Email: ceo@trnsmission.site
Address: 66 Paul Street, London, England, United Kingdom, EC2A 4NA